FAQ
Shipping, money, etc.:
What is your shipping policy?
See here.
What is your return policy? Refunds?
If you received a book that is significantly damaged or otherwise sub-par, e-mail us at admin@mathiaskeyfantasy.com with photographic evidence for a refund. Returns will not be accepted.
What about sales tax?
Sales tax is included in the posted price of each item.
Products:
What's the difference between the orange and silver versions of The Sherangivan?
The only difference is the color scheme on the cover. It's like ordering a white t-shirt versus a blue one. If you want to order multiple books in different colors without submitting separate orders, just send your color preferences to admin@mathiaskeyfantasy.com.
What is the format of the e-books?
E-books are in the epub format, which is compatible with most readers; a Kindle may not recognize the file unless you e-mail it to your device (i.e. send it using your name@kindle.com address). If you would like to test epub on your reader before making a purchase, you can download the free "sample." If you decide you want the e-book in another format (either because your device doesn't work with epubs or because you have a different personal preference), the file can easily be converted using a program called calibre.
How big are the e-book files?
The Sherangivan is 4.18 MB. The Devils' Crucible is 1.87 MB.
Do the e-books use DRM (Digital Rights Management)?
There is no DRM attached to our e-books. They are, however, protected by copyright law. If you want to give an e-book as a gift, please purchase a new copy, as you would with a physical book.